OPENING HOURS

Come visit us at our workshop, we have our best sellers on display!  Always Let us know before you arrive as we sometimes are out delivery/installing. 

Mon - Fri: 9am - 6pm
​​Saturday: 10am - 2pm
​Sunday: Closed

Unit 3 Craigmore Mill Industrial Estate, Craigmore Road, Newry, BT35 6JR

hello@rusticsoul.co.uk

0044 (0) 28 3025 2460

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© 2019 by Rustic Soul Ltd 

PRIVACY POLICY

What information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details, comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services we offer

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages and to collect their address for shipping;

  • To collect statistical data and other a Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards, which is a joint effort of brands like Visa, MasterCard, American Express. This helps us

ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

 

We may contact you to notify you regarding your account, orders and troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

Click here to view which cookies are stored on our site visitors' computer. 

 

 

How can our site visitors withdraw their consent?

 

If you don’t want us to process your data anymore, please contact us at hello@rusticsoul.co.uk or send us mail to: Rustic Soul Ltd, Unit 3, Craigmore Mill Industrial Estate, Newry, Down, BT35 6JR.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@rusticsoul.co.uk or send us mail to: Rustic Soul Ltd, Unit 3, Craigmore Mill Industrial Estate, Newry, Down, BT35 6JR.

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